Accommodation Terms and Conditions
Bookings can only be taken from guests aged 18 years or over.
Booking deposits
At the time of booking, a deposit will be taken as per the terms of the offer reserved.This may vary relative to the room type, rate plan, period of stay, days reserved and the length of stay. The balance, if applicable, will be collected on to arrival/check-in.
Cancellation & Refund Policy
Should you need to cancel or amend your reservation/s, notification must be received no later than 48 Hours prior to your arrival to avoid cancellation or amendment fees.Cancellation or amendment to your reservation/s within 48 hours prior to your arrival, will incur 100% of the total reservation. This will be debited against the credit card details supplied at the time of reservation. This includes no shows and cancellation of nights after arrival. Cancellations may attract a $25 administration fee.All cancellations and amendments must be received in writing.
Child Policy
Children 2 years of age and under are free of charge when accompanied by a paying adult and using a port-a-cot. In circumstances where additional beds or bedding are required or used, the extra person rate will apply. Beds that are unnecessarily used that are not part of the tariff could be charged as well. Please note it is the parent’s responsibility to supervise the child/ren at all times while staying with us.
Check-in/Check-out times
Checkout time is 10.00am on the morning of departure unless by prior arrangement. Should you require a late checkout please pre-arrange this with Reception. Check-in time is 3.00pm. To arrange an earlier check-in please discuss at the time of reservation. Please note there may be additional fees charged for early check-ins and late check-outs. We also reserve the right to charge a late booking fee if you book later than 10pm on the day of check-in.
Guest Code of Conduct
Kelly Rd Cambridge Lodge requests that all guests and their visitors conduct themselves in an appropriate manner while staying with us. This includes compliance with all Laws, Acts and Regulations and Local Authority by-Laws. We have the right to remove any guest (without refund) who is acting inappropriately or causing a disturbance. Inappropriate behaviour will be at the sole determination of the Manager.
Guest Cooking
We welcome our guests to enjoy the cooking facilities available. We also recognise some types of foods leave long lingering odours and require specialist cleaning. We ask that there be no cooking of fish, shellfish or strong herbs and spices. Should we need to remove such odours an additional cleaning fee of $150 will be charged to the registered guest. When cooking, please ensure the overhead extraction is turned on, as the smoke alarm is heat sensitive. Should an alarm noise sound, please push the alarm button to turn this off. Should you hear a voice with the alarm, follow emergency evacuation procedures.
Credit Card Charges
Bookings made directly via www.kellyrd.co.nz website will not attract a credit card surcharge. All other bookings with payment by credit card will attract a surcharge of 2.95 %. Payment by direct credit or Eftpos-surcharges do not apply.
If booking internationally, the price advertised might not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we must convert your purchase to New Zealand Dollars at the exchange rate on the day it is processed.
Damage or Loss to Kelly Rd Cambridge Lodge property
Damage to motel property should be reported immediately. Assessments are done after checkouts and the registered guest will be held liable for all charges incurred if items need to be replaced or repaired. Any deductions for property damage will be taken from the credit card you supplied at the time of booking.If on arrival, you discover anything is missing or damaged then this must be reported immediately otherwise it will be presumed that the damage/loss was caused by you and a charge will be made.You must notify reception of any damage to the building, contents fixtures or fittings which occurs during your stay, even if you regard the damage as fair wear and tear or if you do not believe the damage is your fault.If your room is left requires excessive additional cleaning time by Kelly Rd Cambridge Lodge staff applicable cleaning charges will be debited from the registered guest’s credit card.
Identification
Upon check-in, proof of identification and presentation of a valid credit card will be required.
Overdue Accounts
All accounts are payable on arrival. We reserve the right to charge overdue/recovery fees on all accounts not paid by due date.
Rates
All rates are quoted in NZ dollars on a per night basis and include GST @ 15%.All accounts must be settled directly with Kelly Road Management Limited, trading as Kelly Rd Cambridge LodgeThe published rates are per room, for the number of people and the date(s) selected, and/or unless otherwise specified (packages).
Reservations
To confirm a reservation at Kelly Rd Cambridge Lodge visit www.kellyrd.co.nz. A valid credit card must accompany reservations and a 50% deposit will be required to confirm your booking. Full payment is required on check-in.In the absence of a credit card, a cash bond of $350 will be requested. This bond is fully refundable, however, should any additional charges be incurred over the stay this will be deducted from the bond and a balance where available will be refunded.
Special Event Reservation
All reservations over a Special Event Period for example: Maadi Cup, Fieldays; require a minimum of 50% deposit at the time of booking. Within 7 days the balance of the 50% will be paid. The deposit will be non-refundable.
Special Event Cancellations
All reservations over Special Event Periods e.g. Fieldays, Maadi Cup are subject to Special Event Cancellation Terms. Special Event Cancellation Terms and promotional room rates/offers mean a no cancellation/no refund policy applies.This means, no refunds or changes are permitted unless otherwise stated.
Privacy Policy
Your privacy is important to us. It is Kelly Rd Cambridge Lodge’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.We will make readily available to customers information about our policies and practices relating to the management of personal information.We will only retain personal information for as long as necessary for the fulfilment of those purposes.We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained. Kelly Rd Cambridge Lodge may change this privacy policy from time to time at their sole discretion.
Website Terms of Service
1. Terms
By accessing the website at www.kellyrd.co.nz you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Kelly Rd Cambridge Lodge’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Kelly Rd Cambridge Lodge website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Kelly Rd Cambridge Lodge. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The information Kelly Rd Cambridge Lodge’s website are provided on an ‘as is’ basis. Kelly Rd Cambridge Lodge makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a purpose, or non-infringement of intellectual property or other violation of rights.Further, Kelly Rd Cambridge Lodge does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Kelly Rd Cambridge Lodge or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Kelly Rd Cambridge Lodge website, even if Kelly Rd Cambridge Lodge or a Kelly Rd Cambridge Lodge authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on Kelly Rd Cambridge Lodge website could include technical, typographical, or photographic errors. Kelly Rd Cambridge Lodge does not warrant that any of the materials on its website are accurate, complete or current. Kelly Rd Cambridge Lodge may make changes to the materials contained on its website at any time without notice. However, Kelly Rd Cambridge Lodge does not make any commitment to update the materials.
6. Links
Kelly Rd Cambridge Lodge has not reviewed all the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Kelly Rd Cambridge Lodge of the site. Use of any such linked website is at the user’s own risk.
7. Modifications
Kelly Rd Cambridge Lodge may revise these terms of service for its website at any time without notice. By using our website, you are agreeing to be bound by the then current version of these terms of service.
8. Governing Laws
We expect guests to comply with all Laws, Acts and Regulations and Local Authority By-Laws.